Smart building technology is changing how many new buildings operate, but it’s the “nuts and bolts” software of property management – the accounting and maintenance functions – that every landlord can benefit from.  It provides financial and operating data to owners in real time, leaves an accurate “paper trail”, and ensures that maintenance is budgeted for and completed on schedule.

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Some owners question the need to invest in tenant retention when it’s a landlords’ market. But at some point the market will change – it always does – and when it does, if you haven’t invested in your building, you will suffer a double-whammy: you’ll need to upgrade to attract new tenants, and you’ll have less money to do it with due to an increased vacancy rate. Even with an older building, creative thinking and a 7-year plan can keep you competitive…

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In this market, when all buildings are being closely scrutinized by insurers at renewal time, it’s more important than ever to improve your building’s risk profile to negotiate the best available terms. We break down some of the reasons behind the high cost of premiums, and give you some pointers on how to improve your rating.

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Small and medium-size businesses are working hard to serve their clients in new ways, take care of their staff, keep the lights on, and figure out government programs – without the benefit of large leadership teams or deep pockets. The extra pressure to “be more” and “do more” from marketers, government agencies and thought leaders can feel like one more stress.

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Over the years, I’ve come to see that it’s not just talent or qualifications that make the ideal employee – it’s their habits, attitude, and work ethic that can make the difference between someone I hire and promote, and someone who will not succeed at the job.

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Stress is inevitable, but how you handle it, is not. Years ago, I took the advice I received during a skiing lesson and applied it to my life. Now, when I start to feel stressed, I adjust my stance…

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Skillful management of family holdings requires a unique blend of personal and business skills. You need to be able to understand and manage group dynamics, know how to blend and balance family goals with business goals – and have the required experience managing a property day-to-day. Over the years, we’ve found that some basic practices can make all the difference…

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