Stress is inevitable, but how you handle it, is not. Years ago, I took the advice I received during a skiing lesson and applied it to my life. Now, when I start to feel stressed, I adjust my stance...
Recently, the property
management industry has seen a significant turnover of employees. Some of this
turnover can be attributed to the Boomer generation reaching retirement age. But
I believe that the other reason we are seeing large numbers of people leave the
industry, is stress.
Good stress – like the
kind you have when you’re training your body, or working towards a goal – can
lead to growth. Bad stress – the chronic kind that leaves you feeling depleted
and demoralized at the end of the day – can sink you, and lead to people
dropping out of the workforce.
I’m not sure why society
in general seems to be feeling more stress, worry, and anger – theories abound.
I do know, however, that while stress is inevitable, how you handle it, is not.
When we tense up, our performance gets worse
So often, when we enter a period
of stress, the first things to disappear are our ability to stay grounded and
see the big picture, and the self-care habits that give us resilience and strength.
I’ll illustrate with a story.
Several years ago, I took a telemark skiing lesson at
Silver Star Mountain. My telemark skills were average at best, and I thought a
lesson or two would improve my overall performance. Whenever I was on difficult
terrain or going too fast I tensed up, which affected my performance
negatively.
During the lesson, my instructor informed me that I
was “shopping for turns”. What he meant, was that I was looking for the easy
way down the mountain and, as a result, I was looking down at the terrain immediately
in front of me, and losing sight of where I was going and what I wanted to
accomplish.
His advice was to adjust my stance. When I questioned
what he meant by that, he said I needed to focus further down the mountain –
where I ultimately wanted to end up. He told me to keep my knees slightly bent
to absorb the bumps and moguls, keep my shoulders square to the hill, and keep
my arms down and relaxed to lower my centre of gravity and give me better
balance. If I tensed up, I would be more likely to fall.
I didn’t just absorb his advice for skiing, I absorbed
it for life. When one of my property managers tells me they feel stressed-out,
I ask them about their stance. Can they find a way to relax, lean into the work
and ride it out, with an eye on the final destination – instead of feeling
overwhelmed by the challenges immediately in front of them?
Can they find a way to regain a sense of control over
their situation – without tensing up – that will help them manage the pressure?
Our business, like so many others, has peak periods of intense work, and
finding a healthy way to get through them is paramount for career longevity.
...find a way to relax, lean into the work and ride it out, with an eye on the final destination – instead of feeling overwhelmed by the challenges immediately in front of you.
Some basic self-care can bolster your resilience and strength
I’ve also begun to stress the importance of self-care,
which is the foundation of every strong stance. Whenever my stress levels are
rising, I run through a basic checklist:
Am I sleeping well?
Are you ensuring that you get enough hours of sleep each night? We live in a sleep-deprived culture, and the alarm (no pun intended) is being sounded. The quality of your sleep can affect how well you think, react, work, learn, and get along with others. Simple changes such as switching off your iPad or phone – and the blue light that emanates from them – at least one hour before you go to bed can result in a better sleep.
Am I eating well?
Are you eating a nutritious and well-balanced diet? It is well known that a high sugar diet can negatively affect your decision-making – and eating a proper breakfast goes a long way to starting the day right.
Am I exercising?
Are you making sure that you get enough exercise every day – even if it’s just a short walk?
Am I staying connected?
Spending time with friends and family on a regular basis will help you to remain grounded and calm. Talk to your friends – they don’t have to be able to fix your stress, they simply need to be good listeners.
Transpacific takes the stress out of property management for owners and investors. If you’d like to see what a client-focused property management company can do for you, please call our office at 604 873 8591.
It takes a different set of skills to successfully manage a rental property versus a strata property. Many owners of commercial property and apartment buildings don’t know this and hire a company that specializes in strata management. Learn why a commercial property manager is a better choice…
In this market, when all buildings are being closely scrutinized by insurers at renewal time, it’s more important than ever to improve your building’s risk profile to negotiate the best available terms. We break down some of the reasons behind the high cost of premiums, and give you some pointers on how to improve your rating.
If you’re considering several property management companies, and they all meet your basic requirements, ask these 5 key questions during the hiring process to see which one is the right fit for you.