Why Us?
We think like owners, not managers
At Transpacific, we pride ourselves on thinking like owners, not managers.
But what does that mean?
It means that we manage your property with a business mindset and a profound sense of personal responsibility. We take the time to understand your short- and long-term business goals. We look for opportunities to maximize your investment, improve your operating efficiencies, and control your costs. And we work with you to design a management strategy tailored to your specific needs.
We treat your business like it’s our own – and we’re driven to help you succeed. For us, a contract isn’t a transaction, it’s a relationship. We offer the same services, systems and expertise as the national firms, but we also offer something more: a genuine desire to help you achieve your goals.
See what our clients say about our service in the video below.
We offer full-service property management across the Lower Mainland
Transpacific has provided full-service commercial and residential rental property management services throughout the Lower Mainland, on Vancouver Island, and in the BC Interior since 1972. We are one of the largest commercial property managers in BC (as listed each year by Business in Vancouver magazine) and one of Metro Vancouver’s leading third-party managers of residential rental properties.
Currently, our growing portfolio consists of more than 320 properties of all sizes and in all asset classes: office, industrial, retail, medical/dental, multi-family, residential rental, and mixed-use. When you work with us, you’re working with an experienced team that understands the market and how to succeed in it.
Our whip-smart accounting team ensures your numbers add up
What can be measured, can be managed. That’s why more than one third of our office is Accounting staff, including CPAs with multiple years of property management experience. The team keeps an eye on your day-to-day cash flow, manages your invoices and arrears, and prepares monthly financial reports and annual budgets. More than that, they think strategically about your account and perform the financial analysis and planning that is vital to your future. It’s our way of ensuring that the numbers are always on your side.
Watch our video below to learn why accurate property management accounting is so important.
Strong systems, proactive maintenance, and regular reporting deliver peace of mind
We know the importance of accurate, monthly financial and operating reports to help you gauge the health of your business and plan for the future. That’s why we make sure those reports are in your hands – every month.
We use an online system to handle maintenance requests and tenant concerns quickly and efficiently – backed by in-office staff. As part of our proactive approach, we execute monthly maintenance schedules and perform regular inspections to extend the life of your building components. And we take care of important details like warranty and insurance certificate tracking. Our systems and procedures are designed to give you what you desire most – peace of mind.
We ensure your leases make good business sense
Our Lease Administrator reviews each incoming “Offer to Lease” to advise how it could affect your building – we’re skilled at reviewing the financial and non-financial terms of a lease and projecting how they could affect your property.
Read our blog to learn what landlords should know when renewing a commercial lease.
We use a focused business model and team approach to build your bottom line
Transpacific has chosen to specialize in commercial and residential rental property management and we offer the specialized expertise, systems, and solutions that will help owners succeed in those markets. We don’t stretch our resources – or our client service – by also engaging in residential strata management.
A team of trained specialists is assigned to manage your property day-to-day, and we make sure that everyone – from the administrative assistant to the accountant – tours your building. Your portfolio benefits from our group “brain trust”, as we can apply more than one set of skills and ideas to any issues you might have. When everyone on your team is familiar with your buildings, goals, and needs, they can work together to build your bottom line.
We tailor our solutions to your needs
We understand that every property owner – whether they’re local, overseas, investors, asset managers, or a family group – has different needs and goals. That’s why we offer the flexibility of custom property management solutions to help you achieve your goals.
We provide 24/7 service and support
We put multiple layers of staffing and technology in place to serve your account so that we are able to respond in a timely fashion to any questions or issues that arise. Our policy is to return messages on the same day, or within 24 hours. After hours, emergency calls are handled through our Call Centre – but it’s worth noting that, due to our proactive approach to property management, we receive a limited number of after-hours calls.
We’re accessible and accountable at the highest level
Ever feel like there’s an unscalable wall between you and the highest levels of your management team? Not at Transpacific. Our President and Owner, Rod Fram, oversees our day-to-day operations and is available whenever clients need to talk. It’s a level of accessibility and accountability that can’t be matched by firms with head offices in other cities.
Let’s Talk
If you’d like to see what a client-focused property management company can do for you, please call our office at 604 873 8591 or use our contact form.
