Residential Rental Services

We’re residential rental experts.

At Transpacific Realty Advisors, we’re not residential strata managers, we’re residential rental property specialists. We have a department dedicated solely to residential property management so that you receive our undivided attention and concentrated expertise. We focus on the day-to-day issues that matter most to you – cash flow, expenses, and tenant satisfaction – while offering the expert advice and solutions that will keep you competitive for the future.

We think like owners, not managers. Whether you have a portfolio of properties, or one building, we take the time to listen to, and understand, your short- and long-term goals, and design strategies tailored to your specific needs.

We’re constantly looking for ways to improve your operating efficiency, maximize your assets, and ensure your financial stability over the long term. You might even say that we treat your business like it’s our own.

We focus on the day-to-day that matter most to you, while keeping you competitive for the future.

Since 1972, we’ve provided proactive residential and commercial property management for owners, investors, asset managers, and families throughout Metro Vancouver and overseas.

Full cycle accountingFinancial reporting and analysisMarket analysis and strategy
Monthly financial and operating reportsProperty tax appealsUmbrella insurance policies
Lease renewals and consultationContract negotiationProject management
Online Tenant Services systemArrears managementBuilding maintenance
Trained, bonded building managersBuilding inspectionsOn-call 24/7 emergency service

We tailor our solutions to your needs.

We know that every property owner has different needs and goals. Whether you’re an experienced, hands-on owner with preferred suppliers, or an owner who doesn’t want to be involved in day-to-day management, we can tailor a package to your needs. We can provide just the services you require, or we can provide intensive consulting and management services that will ensure your business runs smoothly while you do other things.

Our team takes the time to learn about your property and your business goals, and to help you develop a strategy tailored to your needs. We identify ways to increase revenue, reduce your operating costs, and increase the value of your asset – including a marketing plan, a tenant strategy, and an exit strategy. And since a sound strategy is only half the solution, we put an action plan in place to ensure that we achieve your goals.
We keep you informed about the big picture – what’s happening in the market overall, but also about the details that might affect your investment specifically: demographic and economic trends, market over/undersupply, and neighbourhood developments.

We also keep an eye on your competition, so that you know where you stand in comparison to similar properties in the area, and how you can position and market your asset for the greatest market appeal.

One of the most common industry complaints we hear is about unresponsive property managers who are slow to return calls and answer questions. At Transpacific Realty Advisors, we take a team approach to managing your account. That means that everyone on your team is familiar with your portfolio and available to talk to you, including our President, Rod Fram.

It also means that we apply more than one set of skills and ideas to any issues you might have – you benefit from our “brain trust”.

That’s why more than one third of our office is Accounting staff. They don’t just prepare annual budgets, pay bills, and manage your arrears, they think strategically about your account and perform analysis for the future. It’s our way of ensuring that the numbers are always on your side.
Our online Tenant Services system gives your tenants a quick, convenient way to request service, or report an issue, from their phone, tablet or computer, any time of day or night. A simple workflow allows them to track the progress of their work order, so that they feel informed and engaged at every step.

The system’s automated workflows offer improved service, shorter response times, and increased operational efficiencies that allow your building team to complete maintenance in a more cost-effective manner.

Automated preventative maintenance schedules ensure that your facilities and equipment are consistently maintained on an ongoing basis, and accurate “real time” planning data helps with planning and budgeting.

The online system is supported by our Tenant Services team – they ensure that your tenants consistently receive the exceptional customer service that will give you a market advantage.

Your ideal tenant respects your property, pays their rent promptly, and lives happily in your building for a long time. We work hard to find tenants like these for our clients by thoroughly screening applicants with background checks and interviews. Then we work hard to keep them by developing respectful and responsive working relationships, and operating safe, well-maintained buildings.
We take the necessary steps to ensure that your building stays as full as possible with competitive rents, well-maintained, clean and bright suites, and trained building managers.
We ensure that your rents are always current and competitive by tracking your rental renewal dates with specialized software and advising you how to adjust them based on informed market analysis.
That’s why we offer a custom-designed insurance program that has the benefit of preferred wording and savings on premiums.
Our fully trained building managers are bonded and insured, and equipped with our own operating manual of best practices. They receive in-house training on issues that range from Health and Safety, to the Residential Tenancy and Privacy Acts, so that they act with professionalism and within existing legislation at all times.
It’s about managing your building’s day-to-day maintenance with a forward-thinking approach: increasing your property’s operating efficiency, looking for energy and cost savings, and proactively working to ensure the maximum life cycle of your building and its assets.

As part of our proactive approach, we review a monthly checklist for your property to ensure that contracts are up-to-date, (insurance, fire prevention, leases), building systems and suites have had their scheduled inspections (health and safety, fire safety, roof, general), and deficiencies have been attended to. We also send you a monthly operating report so that you always know the status of your property. We’re there, so you don’t have to be.

If you’d like to see what a client-focused property management company can do for you,
please contact our office at 604 873 8591

You can view our current residential rental opportunities on Facebook or LinkedIn or Craigslist.