--- title: "Why Us?" date: 2024-06-28 author: "jean" featured_image: "https://www.transpacificrealty.com/wp-content/uploads/2024/08/transpacific_logo_with_tagline_stacked__1000x_square_Yoast.jpg" --- # Why Us? # Why Us? ## We think like owners, not managers At Transpacific, we pride ourselves on thinking like owners, not managers. But what does that mean? It means that we manage your property with a business mindset and a profound sense of personal responsibility. We take the time to understand your short- and long-term business goals. We look for opportunities to maximize your investment, improve your operating efficiencies, and control your costs. And we work with you to design a management strategy tailored to your specific needs. We treat your business like it’s our own – and we’re driven to help you succeed. For us, a contract isn’t a transaction, [it’s a relationship](https://www.transpacificrealty.com/our-story/). We offer the same services, systems and expertise as the national firms, but we also offer something more: a genuine desire to help you achieve your goals. See what our clients say about our service in the video below. ## We use a focused business model and team approach to build your bottom line Transpacific has chosen to specialize in [commercial](https://www.transpacificrealty.com/client-solutions/commercial-services/) and [residential rental](https://www.transpacificrealty.com/client-solutions/residential-rental-services/) property management and we offer the specialized expertise, systems, and solutions that will help owners succeed in those markets. We don’t stretch our resources – or our client service – by also engaging in residential strata management. A team of trained specialists is assigned to manage your property day-to-day, and we make sure that everyone – from the administrative assistant to the accountant – tours your building. Your portfolio benefits from our group “brain trust”, as we can apply more than one set of skills and ideas to any issues you might have. When everyone on your team is familiar with your buildings, goals, and needs, they can work together to build your bottom line. ### We tailor our solutions to your needs We understand that every property owner – whether they’re local, overseas, investors, asset managers, or a family group – has different needs and goals. That’s why we offer the flexibility of custom property management solutions to help you achieve your goals. ### We provide 24/7 service and support We put multiple layers of staffing and technology in place to serve your account so that we are able to respond in a timely fashion to any questions or issues that arise. Our policy is to return messages on the same day, or within 24 hours. After hours, emergency calls are handled through our Call Centre – but it’s worth noting that, due to our proactive approach to property management, we receive a limited number of after-hours calls. ### We’re accessible and accountable at the highest level Ever feel like there’s an unscalable wall between you and the highest levels of your management team? Not at Transpacific. Our President and Owner, Rod Fram, oversees our day-to-day operations and is available whenever clients need to talk. It’s a level of accessibility and accountability that can’t be matched by firms with head offices in other cities. [ ![Transpacific_REIC_logo_GS_400x120](https://www.transpacificrealty.com/wp-content/uploads/2024/08/Transpacific_REIC_logo_GS_400x120.jpg "Transpacific_REIC_logo_GS_400x120") ](https://www.reic.ca/) [ ![Transpacific_REIBC_logo_GS_400x144](https://www.transpacificrealty.com/wp-content/uploads/2024/08/Transpacific_REIBC_logo_GS_400x144.jpg "Transpacific_REIBC_logo_GS_400x144") ](https://www.reibc.org/) [ ![Transpacific_BCREA_Logo_GS_400x175](https://www.transpacificrealty.com/wp-content/uploads/2024/08/Transpacific_BCREA_Logo_GS_400x175.jpg "Transpacific_BCREA_Logo_GS_400x175") ](https://www.bcrea.bc.ca/) [ ![Transpacific_CPA_BC_logo_GS_400x120](https://www.transpacificrealty.com/wp-content/uploads/2024/08/Transpacific_CPA_BC_logo_GS_400x120.jpg "Transpacific_CPA_BC_logo_GS_400x120") ](https://www.bccpa.ca/) [ ![Transpacific_BCFSA_GS_400x140](https://www.transpacificrealty.com/wp-content/uploads/2024/08/Transpacific_BCFSA_GS_400x140.jpg "Transpacific_BCFSA_GS_400x140") ](https://www.bcfsa.ca/) [ ![Transpacific_CCIMInstitute_logo_GS_400x78](https://www.transpacificrealty.com/wp-content/uploads/2024/08/Transpacific_CCIMInstitute_logo_GS_400x78.jpg "Transpacific_CCIMInstitute_logo_GS_400x78") ](https://www.ccim.com/) [ ![Transpacific_IREM_logo_GS_400x100](https://www.transpacificrealty.com/wp-content/uploads/2024/08/Transpacific_IREM_logo_GS_400x100.jpg "Transpacific_IREM_logo_GS_400x100") ](https://www.irem.org/) [ ![Transpacific_choa_GS_400x](https://www.transpacificrealty.com/wp-content/uploads/2024/08/Transpacific_choa_GS_400x.jpg "Transpacific_choa_GS_400x") ](https://choa.bc.ca/) [ ![Transpacific_LandlordBC_Logo_GS_400x40](https://www.transpacificrealty.com/wp-content/uploads/2024/08/Transpacific_LandlordBC_Logo_GS_400x40.jpg "Transpacific_LandlordBC_Logo_GS_400x40") ](https://landlordbc.ca/) [ ![Transpacific_BPMA-logo_GS_400x137](https://www.transpacificrealty.com/wp-content/uploads/2024/08/Transpacific_BPMA-logo_GS_400x137.jpg "Transpacific_BPMA-logo_GS_400x137") ](https://www.boma.bc.ca/) [ ![Transpacific_PAMA_logo_GS_400x343](https://www.transpacificrealty.com/wp-content/uploads/2024/08/Transpacific_PAMA_logo_GS_400x343.jpg "Transpacific_PAMA_logo_GS_400x343") ](https://www.pama.ca/) [ ![Transpacific_TEC_Logo_GS_400x80](https://www.transpacificrealty.com/wp-content/uploads/2024/08/Transpacific_TEC_Logo_GS_400x80.jpg "Transpacific_TEC_Logo_GS_400x80") ](https://tec-canada.com/) ![strip mall with Vancity bank and mixed use building on street with trees](https://www.transpacificrealty.com/wp-content/uploads/2024/08/7599-KingG-4843-Transpacific-Realty-Retail-1440px.jpg) ![large residential apartment building on street with trees](https://www.transpacificrealty.com/wp-content/uploads/2024/08/ClarkPark-1408-e15th-5665-Transpacific-Realty_R_1440px.jpg) ![large mixed use building on street with trees](https://www.transpacificrealty.com/wp-content/uploads/2024/09/1700W75-0452-Transpacific-Realty-I-1440px.jpg) ![large retail building with parking lot in industrial area](https://www.transpacificrealty.com/wp-content/uploads/2024/08/200200-96th-4749-Transpacific-Realty-I-1440px.jpg) ![large commercial building with parking lot in industrial area](https://www.transpacificrealty.com/wp-content/uploads/2024/08/572-nicola-4386-Transpacific-Realty-CS-1440px.jpg) What our clients say “I have had the pleasure of working with Rod and his residential property management team for over a decade now. During this time, I have always been impressed by their commitment to their clients and their thoughtful approach to property management. In an industry that has experienced frequent and sometimes sudden legislative changes, it is rare to work with a group that can stay on pace and deliver such consistent client service.” Lisa N. Mackie, Partner Alexander Holburn Beaudin + Lang LLP